Eugene Kardash is currently with Blue Coat Systems in Sunnyvale, California, working with Adobe Flex on software design and development with special accent on user experience and product usability functionality.
I am positioning myself as a User Interface Specialist with a strong ability to drive and lead projects that create an ultimate user experience for enterprise and e-commerce web applications.
My vision for the future is to step up to a functional team lead or software architect towards a manager position to lead a group of software developers and UI designers, and to manage a software development process.
I was hired by Packeteer (Packeteer Inc, Cupertino) as an expert in web UI to improve administrative interfaces of Packeteer's flagship product, Packetshaper in April 2007. Year later Packeteer was acquired by Blue Coat Systems, and I joined the larger team of WAN optimization and Internet security market successor.
"Eugene strong sense of visual artistry has helped transformed the IC UI to a complete beauty. He is very knowledgeable about visual design and at the same time, has shown to be a very strong developer." - what my manager said in appraisal report in February of 2009.
However it is not only visual design, what I would like to do and doing. I like to take initiatives, and another role in my job is taking the ownership on new pilot projects, concept proofs and working demo prototypes. It means not only special emphasis on graphical and layout design, but also R&D of underlying technology, application architecture, database schema design, installation and delivery of fully functional demos, semi/weekly product reviews while aligning the development with customer needs and company goals. Rapid delivery and feature richness in my work are archived through agile development process. Studied and adopted leadership philosophy encourages my self-organization, accountability and teamwork collaboration.
The most influencing large-scale projects I took ownership are:
New Advanced Flex-based UI for Packetshaper, evolved into Blue Coat Sky, (screenshots). The story behind the project such that UI and production team had the ideas of new generation interface for a significantly long time, trying to launch the project, however have not resulted any decisions. My initiative to combine the series of small Flex prototypes and separate code pieces into one solid project found adequate response among product management and developers. Statistical graphing, both real-time and historical, QoS comprising policy and class tree managers modules, VoIP console and WUI2 modularity concept proof were re-thought, remanufactured, and gathered under one architectural scalable solution with modern look-and-feel and intuitive UI.
Another successfully delivered project is Service Center (Intelligent Center Service Center, or ICSC), (screenshots and posters), widely recognizable among customer support and field engineers all around the world. IC SC became an important tool in the problem escalation process. It is an analytical application, which significantly improves troubleshooting and reduces the time for problem analysis of the network as well as of the Packetshaper unit itself. The software combines the knowledge base of years of troubleshooting, remanufactured support scripts, which became the base of Smart Analysis feature. It comprises an extensive Data Drilldown component, visual comparisons of graphs and printable reporting, accessing and downloading diagnostic data from remote Packetshapers, and also unzipping from local desktop. It offers user account support and analytical history. Web version is based on LAMP software bundle solution in the integration with Adobe Flex. Desktop installation version is a pure Adobe AIR implementation. Singleton and Mediator design patterns were used.
"Whenever a new person comes on board or we need to train our BC counterparts we always tell them about this tool and how to use it. It's extremely useful and saves us a lot of time." - Escalation Engineer about Service Center, Netherlands.
Among other projects are:
- VoIP Portlet for IC,
- Blue Coat branded look and feel for IC,
- Blue Coat branding for Packetshaper,
- Packetshaper landing page,
- VoIP dashboard and control console (VoIP QoS).
Feb, 2009